DRAFT N PRODUCT REPLACEMENT ANNOUNCEMENT
Hardware replacement of Draft-N routers (from Draft-N to ratified 802.11n) in the event that firmware upgrade is unavailable, is only valid for Draft-N products purchased before 29th Feb 2008 |
HARDWARE
D-Link warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for a specified period of time from the date of purchase from D-Link or its Authorized Resellers.
D-Link BRANDED PRODUCTS
| Product Type |
Limited Warranty Period |
Analog Modems/ ISDN TAs |
Five Years |
Antenna |
One Year |
Boot ROMs |
30 Days |
Broadband Products |
One Year |
Desktop Adapters |
*Lifetime |
Firewall |
One Year |
HomePNA Products |
One Year |
Internet Gateways |
One Year |
KVM Series Products |
One Year |
Managed Dual Speed Hubs |
Five Years |
Managed Fast Ethernet Hubs |
Five Years |
Managed Switches |
Three Years |
Multimedia Products |
One Year |
Network Attached Storage |
One Year |
Portable Adapters |
Five Years |
Print Servers |
Three Years |
Repeaters |
*Lifetime |
Routers |
One Year |
Wireless Routers |
*Lifetime |
3G Routers |
Three Years |
Spare Parts and Spare Kits |
90 Days |
Transceivers / Converters |
*Lifetime |
Unmanaged and Managed Ethernet Hubs |
*Lifetime |
Unmanaged Dual Speed Hubs |
*Lifetime |
Unmanaged Fast Ethernet Hubs |
*Lifetime |
Unmanaged Switches |
*Lifetime |
USB Family Products |
One Year |
Voice over IP Products |
One Year |
Wireless LAN Gateway, Access Points and Adapters |
*Lifetime |
Indoor and Outdoor Access Points |
Three Years |
Other Hardware Products |
One Year |
All Power Supplies and Fans whether external or built in |
One Year |
* Lifetime Warranty
The lifetime warranty is valid only for the life of the product cycle meaning that it is limited by the end of the product life cycle when the product is obsolete (phased-out of production). This warranty will expire after 5 years from the date of obsolescence.
D-LINK NON-BRANDED PRODUCTS
| Product Type |
Limited Warranty Period |
All Non-Branded Products |
One Year |
All Warranties are limited warranty and are subjected to change without prior notice.
If a product does not operate as warranted during the applicable warranty period, D-Link shall, at its option and expense, (1) repair the defective product or part, OR (2) deliver to Customer an equivalent product or part to replace the defective item. All products that are replaced out will become the property of D-Link.
The warranty does not cover the product for damages due to improper installation, improper testing, improper operation, abuse, misuse, accident, neglect, alteration, corrosion, force majeure, power surge and any acts of god.
The warranty does not cover any updates and patches necessary to fix problems that were not discover during normal testing or to fix problem peculiar to a customer’s site and situation.
If a product is found to be defective, the product must be delivered with a pre-authorised return material authorisation (RMA) number and the purchase invoice to D-Link or it’s Authorised Resellers. If you ship the product, you must assume the risk of damage or loss in transit and pay the shipping charge. The authorised dealer or customer must bear the cost of delivering the defective item to D-Link for repair.
Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) days warranty or the remainder of the initial warranty period, whichever is longer.
D-Link shall not be responsible for any software, firmware, information, memory or customer data that are contained in, stored on, or integrated with any products returned to D-Link pursuant to any warranty claim.
To qualify for this limited hardware warranty, the customer must complete their Product Registration Card and return back to D-Link or complete the On-Line Warranty Registration form through D-Link website. Warranty registration must be completed and returned to D-Link within ninety (90) days from the date of purchase with proof of purchase.
Service charge may be levied to Customer by D-Link for any exceptions that are not covered under the Limited Warranty as described above.
SOFTWARE
D-Link warrants that the software programs licensed from it will perform in conformance to its published specifications for a period of ninety (90) days from the date of purchase (from D-Link or its Authorized Reseller). D-Link warrants the magnetic media containing software against failure during the warranty period. Neither software updates nor upgrades are provided under this warranty. D-Link's sole obligation shall be to replace any defective software products with products that substantially conform to D-Link's applicable published specifications. Customer shall assume the responsibility of selecting the appropriate applications program and associated reference materials that meet their requirements. D-Link does not warrant that its software products will work in combination with any other hardware nor software applications that are provided by third parties. D-Link does not warranty that the operation of the software products will be uninterrupted or error free, or that all defects in the software product will be corrected. For any third party products listed in the D-Link software product documentation or specifications as being compatible, D-Link will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by "bug" or defect in the third party's product.
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Product Registration